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December 14
10:00 AM - 10:30 AM
Steve Shannon
Podium Advisor
Ross Tinkman
Podium
Convenience is no longer a nice-to-have for auto consumers—it’s required. In fact, 86% of consumers say they expect businesses to offer more convenient communications since the COVID-19 outbreak. And according to J.D. Power, auto sales and service customers now prefer texting over all other channels